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The Client Wanted His Ads to Look “Expensive.” We Made Them Simple. Sales Went Up.

The Client Wanted His Ads to Look “Expensive.” We Made Them Simple. Sales Went Up. David owned a small leather bag workshop. Business was decent. It wasn’t decent enough for the ambitions he had set for himself. He wanted the brand to look like it was a hundred years old. He wanted it to feel

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Luxury Shopping During a Crisis: Why We Buy Status Items When Life Falls Apart

luxury shopping during a crisis Luxury Shopping During a Crisis: Why We Buy Status Items When Life Falls Apart Megan found out about the layoff on a Thursday, at three in the afternoon. The email subject line read “Team Structure Changes.” She read it three times. She was looking for the word “termination” between the

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When Rebranding Isn’t the Answer: A Retail Case Study

A Logo That Never Changed Derek owned a chain of seven appliance stores, inherited from his father. The company logo, the signage font, the brand colors had stayed the same for almost twenty five years. The younger staff in the marketing department kept hinting that the brand looked outdated next to competitors with their minimalist

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The Intern Whose Idea Made the Company a Million Dollars, and Never Got Her Name on It

Idea Theft in the Workplace: A True Intern Story Idea Theft in the Workplace: A True Intern Story Idea theft in the workplace is one of those problems nobody wants to admit happens. Then it happens to them. This is the true story of an intern named Olivia. Her one sentence in a brainstorming session

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The Product That Was Saved by an Unhappy Customer’s Complaint

The Product That Was Saved by an Unhappy Customer’s Complaint A Harsh Email One Week Before Launch Megan led the product development team at a company that made a family budgeting app. For a year and a half, her team had been building a major new version, adding automatic expense categorization, spending forecasts, and shared

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The Copywriter Who Accidentally Wrote a Competitor’s Slogan

The Copywriter Who Accidentally Wrote a Competitor’s Slogan When a Perfect Line Turns Out to Already Exist Ryan had worked as a copywriter at a marketing agency for almost five years and took pride in his ability to find the phrase that hit exactly right. Clients often said it was his wording that made a

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Why People Don’t Actually Want More Choices..

Why People Don’t Actually Want More Choices ..Jenna stood in front of the olive oil shelf for almost four minutes, though she usually spent no more than twenty on a single shopping trip. Twenty six varieties. She read label after label, compared prices, countries of origin, the phrase “cold pressed,” a handful of certifications that

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